Privacy Policy
How we collect, use, and protect your personal information.
Data We Collect
Personal Info
We collect your name, email, shipping address, phone, and payment info when you create an account, place an order, or contact us.
Usage Data
We automatically collect data on your website interactions, including IP address, browser type, page visits, and time spent per page.
How Your Information is Used
We use the information we collect to:
- Process orders — fulfill purchases, manage shipping, and handle returns
- Communicate with you — send order confirmations, shipping updates, and respond to inquiries
- Improve our services — analyze usage patterns to enhance user experience
- Marketing — send promotional emails (you can opt out anytime)
- Legal compliance — comply with applicable laws and regulations
Information Sharing
We do not sell your personal information. We may share your data with:
- Service providers — payment processors, shipping carriers, and email services that help us operate our business
- Legal requirements — when required by law or to protect our rights
- Business transfers — in connection with a merger, acquisition, or sale of assets
Data Security
Data protected.
We implement industry-standard security measures including SSL encryption, secure payment processing, and regular security audits to protect your personal information.
Cookies & Tracking
We use cookies and similar technologies to optimize your laboratory configuration, analyze research traffic, and guarantee secure transactions. Specifically, cookies help us:
- Remember your preferences and login status
- Analyze website traffic and usage patterns
- Deliver relevant advertisements
- Improve site functionality
By continuing to use our website, you consent to our use of cookies and the data practices outlined in this Privacy Policy. You can manage cookie preferences through your browser settings; disabling cookies may affect certain site features.
Your Rights
Depending on your location, you may have the right to:
- Access — request a copy of your personal data
- Correction — update inaccurate information
- Deletion — request removal of your personal data
- Portability — receive your data in a portable format
- Opt-out — unsubscribe from marketing communications
CCPA: California Privacy Rights
Under the CCPA, California residents have the right to know what personal information is collected, request its deletion, and opt out of its sale. We do not sell personal information.
Child Privacy
Our services are not for individuals under 18. We do not knowingly collect children’s personal information.
Policy Updates
We may periodically update this Privacy Policy and will notify you of significant changes via our website or email.